Twitter has urged its users to change their account passwords after they discovered a new bug that has exposed some of the accounts in an internal system.

The company said they successfully fixed the problem and had seen no sign of misuse or breach, but for safety, they have suggested its users change their Twitter account password and all other platforms where they might have used the same password.

“We are very sorry this happened,” said Twitter’s chief technology officer, Parag Agrawal, in a blog post. “We recognize and appreciate the trust you place in us, and are committed to earning that trust every day.”

Most of the companies with good security system usually store their user’s login credentials in a form that is unreadable. In our case, passwords are masked through the process of hashing, which completely changes original passwords with a random set of characters that are stored in the company’s system.

“Due to a bug, passwords were written to an internal log before completing the hashing process. We found this error ourselves, removed the passwords, and are implementing plans to prevent this bug from happening again.”

Agrawal advises twitter account holders to consider changing their passwords, enable two-factor authentication on their Twitter account and make use of password manager to create unique, strong passwords on every single service they use.

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